Lewis & Grey International
Lewis & Grey International

Crisis response for the first page of search engines.

The problem

One negative article towers over everything.

The market

Most firms bury it, or file a request and hope.

Lewis & Grey

We remove it, through search engines’ own policy frameworks.

Usually within two to four weeks, then the slower work of rebuilding reputation with the people who read it.

How removal works
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01 / 04Lewis & Grey International  /  Crisis response
Your situation

When someone searches your name, page one decides what they think.

Most people read the first ten results and stop there. Whatever sits among them becomes the working account of who you are.

The question

How many negative articles are on your page one?

One is enough to change the conversation. With two or three, the search result has started speaking on your behalf.

Removal

The article leaves search engines, and the results beneath it move up.

Nothing has been pushed down or papered over. The result is removed, and page one goes back to describing you as you are.

What page one costs
22%to59%

of prospective customers choose someone else when one to three negative results are on page one.

Source: Moz. Each mark opposite is one prospective customer in a hundred.

Who else sees it

Colleagues, counterparties and industry contacts see the same page.

A search is rarely made by a customer alone. It is made by the lender before a facility is renewed, by the journalist before a call is returned and by the candidate before an offer is accepted.

AI assistants learn from it too. Remove the negative article before the next training cycle and it stays out of their answers.

The market

Three ways to deal with a negative article.

Two of them leave the article where it is. We have set all three side by side so that the difference is plain.

Suppression

Option one

New content is published to rank above the negative article. The negative article stays online, and it returns to view whenever the new content slips.

Time
6 to 12 months
Outcome
Hidden from view

Pay per attempt

Option two

A removal request is filed for each negative article, one at a time, and most of those requests are declined.

Time
4 to 6 weeks
Success
15% to 30%

Removal

Lewis & Grey

We remove the negative article from search engines, through search engines’ own policy frameworks. Once it has gone there is nothing left to outrank. How removal works

Time
2 to 4 weeks
Outcome
Removed from search engines
01 / 03
Lewis & Grey

We remove the negative article from search engines, through search engines’ own policy frameworks.

What follows

Removed in two to four weeks. Then one to twelve months rebuilding reputation with the audiences who have already seen it.

Track record

The work is confidential. These are the figures we are able to state in public.

2 billion+

impressions secured for clients

$700 million+

in client revenue protected

2 to 4 weeks

to remove a negative article from search engines

The New York TimesBloombergForbesCNBCThe Washington PostCNNAssociated PressUSA TodayLos Angeles TimesBusiness Insider
The Daily Telegraph9NewsABC News7NewsFast Company2GB SydneyEntrepreneur2UE SydneyInside Small BusinessThe Sydney Morning Herald
Clients

The full record

Confidential briefing

Tell us what page one says. We will tell you what can be removed.

Begin a conversation